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Marketing Stories and News for Tutorial

Listed below are Internet stories and news items associated with the topics found in this tutorial.

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101 The Ultimate One-to-One Tool (customer personalization using the Internet) Target Marketing Magazine Posted: November 4, 2005
102 Marketing: Guerrilla-Style Tactics to Win Freesheet War? (creating value in free products) The Sunday Times Posted: October 25, 2005
103 Controversy Surrounds Drug-Dispensing Kiosks Kiosk Magazine Posted: October 18, 2005
104 Apply Prisoners' Dilemma to Marketing Efforts DM News Posted: October 14, 2005
105 Amazon Goes Digging for Loose Change (credit for coins) DMNews Posted: October 11, 2005
106 Can Wi-Fi Kiosks Make the Cut? KioskMarketplace Posted: October 7, 2005
107 ...Or Your Money Back (risk-reversal marketing) Inc Managazine Posted: September 20, 2005
108 CRM's 7 Deadly Warning Bells (CRM implementation) destinationCRM Posted: September 20, 2005
109 Do Your Customers Really Feel Rewarded? (loyalty programs) Target Market Magazine Posted: September 12, 2005
110 Call Centers and Multicultural Marketing CRM Daily Posted: August 22, 2005
111 Pretzels and Pillows Take a Back Seat to First-Class Perks Boston Globe Posted: August 17, 2005
112 Hospitals Becoming More Hospitable Nashua Telegraph Posted: August 2, 2005
113 Ways to Build Customer Retention DM News Posted: July 19, 2005
114 A Century of Customer Love (Nordstrom) CRM Magazine Posted: June 3, 2005
115 Cell Phones Top Lists of What Gets Us Steamed USA Today Posted: May 21, 2005
116 Death of a Salesman (future of CRM) CRM Daily Posted: April 27, 2005
117 Hub of Activity (contact centers) CMO Magazine Posted: April 3, 2005
118 No-Tech CRM destinationCRM Posted: March 18, 2005
119 In the Shadows (retaining customers) CMO Magazine Posted: March 14, 2005
120 Jones Soda's Secret (understanding customers) FastCompany Posted: March 8, 2005
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