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Marketing Stories and News for Tutorial

Listed below are Internet stories and news items associated with the topics found in this tutorial.

Need Help? Many publications, particularly newspapers, only allow free access to their stories for a short period of time. To learn how to obtain access to stories that are no longer freely available CLICK HERE.

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121 Be a Bag (mass customization) destinationCRM Posted: March 4, 2005
122 Profits, One Customer at a Time CRM Magazine Posted: January 26, 2005
123 QVC: Driving Sales in Real Time Harvard B-School Working Knowledge Posted: January 26, 2005
124 The 6 Most Overlooked Customer Touch Points CRM Magazine Posted: January 5, 2005
125 CRM Claims the Corner Office destinationCRM Posted: November 10, 2004
126 Are kiosks becoming more human? Kiosk Magazine Posted: October 26, 2004
127 Creating Brand Awareness (with CRM) Computerworld Posted: September 22, 2004
128 What's the Difference Between CRM and PRM? destinationCRM Posted: September 15, 2004
129 What Is Your CRM Personality? CRM Daily Posted: September 11, 2004
130 Firms Skirt No-Call Rules Denver Post Posted: August 23, 2004
131 Advertising.com: Behavioral Targeting Unlocks Web's Potential Baltimore Business Journal Posted: August 18, 2004
132 Making the Right Call destinationCRM Posted: August 12, 2004
133 Store Kiosks Finally Come of Age in Multi-Channel Strategies Internet Retailer Posted: August 1, 2004
134 Personalization Provides the Foundation for Profits DM News Posted: July 29, 2004
135 Speaking CRM (voice enabled systems) Computer Business Review Online Posted: July 29, 2004
136 Your Customers: Use Them or Lose Them Harvard B-School Working Knowledge Posted: July 21, 2004
137 CRM.GOV destinationCRM Posted: July 6, 2004
138 The ROI of Online-Customer Profiling CRM Daily Posted: June 26, 2004
139 The Truth About CRM Industry Analysts CRM Buyer Posted: June 19, 2004
140 Cuckoo For Customers Fast Company Posted: June 4, 2004
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