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Marketing Stories and News for Tutorial

Listed below are Internet stories and news items associated with the topics found in this tutorial.

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141 Head-to-Head: One Demand CRM Applications (multiple part series) CRM Daily Posted: May 29, 2004
142 Knowledge-Powered Service Line56 Posted: May 26, 2004
143 Marketing Gets With the Program Computerworld Posted: May 25, 2004
144 State of the Retail Kiosk Market Kiosk Magazine Posted: May 19, 2004
145 CRM Superstars CRM Magazine Posted: May 14, 2004
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