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Customer Focus Creates Competitive Advantage
(how understanding customers leads to sales success)
CRM Daily
Posted:
March 21, 2008
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States Combat Drug Reps to Cut Costs
(government using sales tactics to counter pharmaceutical industry)
The Associated Press (via Google)
Posted:
March 6, 2008
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Selling CRM to Your Sales Force
(overcoming a major roadblock in CRM success)
CRM Magazine
Posted:
February 29, 2008
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Creative Artists Confront Sales Anxiety
(importance of selling skills for all business types)
BusinessWeek
Posted:
February 8, 2008
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He Works Hard for the Money
(the job of selling cars in China)
BusinessWeek
Posted:
January 25, 2008
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Let's Make a Deal
(tips for negotiating a sale)
Entrepreneur Magazine
Posted:
January 24, 2008
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Building Up Docs' Marketing Resistance
(training doctors to deal with drug salespeople)
BusinessWeek
Posted:
January 20, 2008
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Sales Training: Actions Speak Louder Than Words
(non-verbal behavior in selling)
Sales & Marketing Management
Posted:
November 16, 2007
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Build Sales Trust and Rapport Quickly
(establishing a sales relationship)
Sales & Marketing Management
Posted:
October 26, 2007
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Shut Up, Listen and Sell
(importance of listening skills in sales)
B to B Magazine
Posted:
October 16, 2007
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Mary Kay Magician
(tips from top selling direct sales rep)
ABC News
Posted:
October 12, 2007
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Price Cutting is for Sissies
(closing the sale when there is a pricing objection)
Sales & Marketing Management
Posted:
October 12, 2007
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Six Powerful Prospecting Tips
Sales & Marketing Management
Posted:
October 5, 2007
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Live Chat: Your New Online Salesperson
(using text chat for selling)
Business 2.0
Posted:
October 5, 2007
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So Animated, They're Virtually There
(virtual sales reps)
Marketplace
Posted:
October 5, 2007
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Technology Poses No Threat to the Business Card
MSNBC
Posted:
August 29, 2007
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14 Steps to Successful Cold-Calling
Sales & Marketing Management
Posted:
August 24, 2007
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Choice is Everything with Sales Incentives
Sales & Marketing Management
Posted:
August 24, 2007
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People Skills Sales Quiz
(reading customer's body language)
Sales & Marketing Management
Posted:
August 10, 2007
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Sales Training: The Power of Questions
Sales & Marketing Management
Posted:
July 13, 2007
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