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Principles of Marketing

Personal Selling

Tutorial Contents

Order Influencers

Some salespeople are not engaged in direct selling activities at all.  That is, they do not sell directly to the person who is the ultimate purchaser for their product.  Instead these salespeople concentrate on selling activity that targets those who influence purchases made by the final customer.  The primary example of an order influencer is the missionary salesperson:

  • Missionary - These salespeople are used in industries where customers make purchases based on the advice or requirements of others.  Two industries in which missionary selling is commonly found are pharmaceuticals, where salespeople, known as product detailers, discuss products with doctors (influencers) who then write prescriptions for their patients (final customer) and higher education, where salespeople call on college professors (influencers) who make requirements to students (final customer) for specific  textbooks.


 
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