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Principles of Marketing

Promotion Decisions

Tutorial Contents

The Communication Process

The act of communicating has been evaluated extensively for many, many years.  One of the classic analyses of communication took place in the 1940s and 1950s when researchers, including Claude Shannon, Warren Weaver, Wilbur Schramm and others, offered models describing how communication takes place. 

 

In general, communication is how people exchange meaningful information.  Models that reflect how communication occurs often include the elements shown below:

 

 

 

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On the next few pages we further discuss the elements of the communication process.



 
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