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Principles of Marketing

Retailing

Tutorial Contents

Distribution Method

Retailers sell in many different formats with some requiring consumers visit a physical location while others sell to customers in a virtual space.  It should be noted that many retailers are not tied to a single distribution method but operate using multiple methods.

  • Store-Based Sellers – By far the predominant method consumers use to obtain products is to acquire these by physically visiting retail outlets (a.k.a. brick-and-mortar).  Store outlets can be further divided into several categories.  One key characteristic that distinguishes categories is whether retail outlets are physically connected to one or more others stores:
    • Stand-Alone – These are retail outlets that do not have other retail outlets connected.
    • Strip-Shopping Center – A retail arrangement with two or more outlets physically connected or that share physical resources (e.g., share parking lot).
    • Shopping Area – A local center of retail operations containing many retail outlets that may or may not be physically connected but are in close proximity to each other such as a city shopping district.
    • Regional Shopping Mall – Consists of a large self-contained shopping area with many connected outlets.
  • Non-Store Sellers – A fast growing method used by retailers to sell products is through methods that do not have customers physically visiting a retail outlet.  In fact, in many cases customers make their purchase from within their own homes.
    • Online Sellers – The fastest growing retail distribution method allows consumer to purchase products via the Internet.  In most cases delivery is then handled by a third-party shipping service.
    • Direct Marketers – Retailers that are principally selling via direct methods may have a primary location that receives orders but does not host shopping visits.  Rather, orders are received via mail or phone.
    • Vending – While purchasing through vending machines does require the consumer to physically visit a location, this type of retailing is considered as non-store retailing as the vending operations are not located at the vending company’s place of business.


 

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